Because we are a company that specialises in handmade, natural and heritage items, no returns or exchanges for the product can be accepted. Repairs or damages to the product(s) may be fixed on a case-by-case basis, with the client bearing the costs of transport and repairs. Certain items may not be possible to repair. Proof of purchase, pictures and other documentation will be required in case of any concerns of this matter. Any questions or concerns, please contact us.
Refunds will be done only through the Original Mode of Payment.